Thousands of homes across South London and Surrey are without water because of a burst main.
A broken pipe in West Molesey, Surrey, which is causing the issue, will take ‘some time’ to fix, according to Thames Water.
It’s estimated 15,000 homes were affected by the issue, before falling to 6,000.
One person affected by the burst said they’d woken up with no water on Monday morning.
In a post on X, they wrote: ‘I just want a shower and a cup of tea.’
Which postcodes are affected by the Thames Water outage?
Customers in the following postcodes have been impacted by the water outage:
Have you been impacted by the water outage? Get in touch at webnews@metro.co.uk
Monica Harding, MP for Esher and Walton, Surrey, said : ‘We need an urgent response from Thames Water to get water supplies back on as soon as possible and to protect vulnerable communities.
‘Once the water is flowing again, we need to establish exactly what happened and why.
‘My worry is that decades of underinvestment in our infrastructure and poor regulation may be causing incidences like this.
‘Right now, however, the priority must be getting water back in our taps.’
A Thames Water spokesperson said: ‘Our engineers are making progress on repairing the burst in Molesey but it is likely to take some time to complete.
‘We are rerouting water in the area to reduce the impact on customers while we work to fix the burst. Customers in Surbiton should be seeing their supply return although the pressure may be lower than usual.
‘Water deliveries are being made to customers who are on our priority services register. We will be opening bottled water stations this afternoon and will provide their locations once confirmed.
‘We believe up to 15,000 properties were affected this morning and that has now been reduced to 6,000. We again would like to say sorry to our customers and reassure those who are still affected that we are working to restore their water supply as quickly as possible.’
The spokesperson said further updates would be posted on the company’s website.
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