Banking app Revolut has gone ‘down’ with users reporting an error alert when they try to check their accounts.
When opening the app, users got a ‘Something went wrong’ message, instructing them to ‘try again later’.
Some Lloyds users reported issues using their banking app too, but errors were limited to ‘certain online services’.
Meanwhile, those on Revolut were left unable to get into the app at all to check balances or transfer money.
A spokesperson for Revolut told : ‘We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe.
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‘We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.’
On Reddit, Revolut shared: ‘Hi there. We’re currently experiencing a service disruption affecting multiple services. Therefore, you might experience issues with: Multiple features not being accessible.
‘Our engineering team is actively working to restore full service as quickly as possible. We appreciate your patience during this time.
‘We’re sorry for any inconvenience this may have caused you.’
They did not share a timeframe for when users might be able to access their account again.
A spokesperson for Lloyds also shared: ‘Our app is online and customers can log in normally, though we understand some are having issues with certain online services this morning.
‘We are aware of similar issues affecting other organisations and are monitoring the situation closely.’
Get in touch with our news team by emailing us at webnews@metro.co.uk.
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