Transport boss who called colleague a 'cow' for rearranging office furniture awarded £5k

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A bullying transport manager who flew into a rage over office furniture being rearranged has won almost £5,000.

“Raging” Susanne Campbell stormed out of the office when the furniture was rearranged and took two weeks off work.

She was “distraught and disgusted” and demanded that the matter be investigated, the Glasgow Employment Tribunal heard.

However, the subsequent investigation found that Ms Campbell had actually bullied her colleagues, including by calling one office worker, whom she had accused of moving the furniture, a “f***ing part-timer”, a “cow”, “Little Miss Perfect”, and a “jobsworth”.

Ms Campbell was then dismissed for gross misconduct.

The manager took her employer to the tribunal over the matter, where her claim of unfair dismissal ultimately failed.

However, her wrongful dismissal claim succeeded because she was not given 10 weeks' notice when she was sacked, and she has now been awarded £4,950.

The tribunal heard that Ms Campbell became transport coordinator at Booker Direct Limited, a company that operates a large-scale food storage and distribution network in Scotland, in May 2015.

She was based at the Larbert depot in Falkirk, where her role involved “managing daily transport operations, ensuring compliance, scheduling, driver support and record keeping”.

Her salary was £30,865 per year.

Initially, Ms Campbell worked in an office alone, but in 2023 she was asked to share a space with an admin worker and a driver trainer.

The tribunal heard that: "On 5 February 2025 [Ms Campbell] attended work and found that the furniture and equipment in the office she shared with the Administrator and the Driver Trainer had been moved around.

"While she was aware of ongoing discussions about reconfiguring the office, she had not agreed to any proposals and was unaware that any changes would take place. She was not happy with the new configuration.

"It was not finalised, but she was not aware of that. She was, as she herself acknowledges, fuming/raging.

"When the Transport Manager arrived at 7am she raised concerns with him. He then went to his own office.

"[Ms Campbell] then became upset – she stated in evidence that she was ‘emotional, distraught and disgusted’ – and subsequently left work, without reporting to anyone that she was doing so.

"She then remained absent for over 2 weeks."

Five days after she left, on 10 February, Ms Campbell asked the warehouse manager Melissa Kinahan to investigate the furniture situation.

However as Ms Kinahan investigated her claims, interviewing six of Ms Campbell's colleagues, allegations arose against Ms Campbell herself and the warehouse manager decided to look into those too.

Ms Campbell was suspended while the claims were investigated.

On 28 May 2025, the investigation into Ms Campbell's claims concluded.

She was told that “the office redesign was not finalised and [that she] had been, and would continue to be, involved in the process”.

But two days later, the investigation into the allegations Ms Campbell's colleagues had made against her also concluded.

Its recommendation was that a disciplinary hearing be convened to consider allegations of gross misconduct in respect of non-compliance with Booker Direct's bullying and harassment policy, and misappropriation of charity funds.

A disciplinary hearing began on 16 June 2025.

While the misappropriation of charity funds was thrown out, Ms Campbell was found to have been incredibly rude to her co-workers.

This included calling the administration worker a “f***ing part-timer”, a “cow”, “Little Miss Perfect”, “it”, “that”, and a “jobsworth”. It was also found that Ms Campbell told her colleague that she is a waste of space and not good at her job.

She also called the driver trainer’s job a “f***ing joke” before walking out of the office, it was heard.

Her behaviour was found to be bullying and harassment, which was gross misconduct at the transport company and breached its zero-tolerance policy.

A decision was made to dismiss the transport coordinator, and she was informed on 5 August 2025.

She appealed, but the decision was upheld, so she took the company to an employment tribunal in Glasgow, alleging that she had been unfairly and wrongly dismissed.

While Employment Judge Melanie Sangster found she had been fairly dismissed, she found that the company had not followed proper procedure because it had not given her 10 weeks' notice.

Judge Sangster said: "[Booker Direct] investigated the allegations against [Ms Campbell].

"They informed her of the allegations and the potential consequences and provided copies of the evidence compiled.

"[Ms Campbell] was given the opportunity to respond to the allegations at the disciplinary hearing and was provided with the opportunity to appeal.

"[The company] followed their internal procedures. The Tribunal found that the procedure adopted ... was fair and reasonable in the circumstances.

"[But] the Tribunal's approach in relation to a wrongful dismissal complaint is not the same as in a complaint of unfair dismissal.

"It is not sufficient for the employer to demonstrate a reasonable belief that the employee was guilty of gross misconduct.

"They must establish that [Ms Campbell] did, in fact, commit a repudiatory breach of contract entitling them to summarily dismiss [Ms Campbell] from their employment.

"The [company] did not lead sufficient evidence to demonstrate this. The Tribunal accordingly conclude that [Ms Campbell] was wrongfully dismissed.

"[Ms Campbell] had a statutory minimum period of 10 weeks' notice from [Booker Direct], given her length of service.

"Her net weekly pay, at the time her employment terminated, was £494.94. Accordingly, the Tribunal orders the [company] to pay to [Ms Campbell] the sum of 4,949.40, as damages for breach of contract."

Original source Transport boss who called colleague a 'cow' for rearranging office furniture awarded £5k

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